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Terms

Terms & Conditions

Terms & Conditions

Welcome to FitPair. These Terms of Use (“Terms”) are a contract between you and Based Byte Pte Ltd UEN 202334685D, previously known as Gympair and managed by Thedevelapp Pte Ltd. (“FitPair” or “we”) and govern your access to and use of any FitPair mobile application (such as for iPhone or Android) or content (the “Platform”) or any fitness, recreational, wellness, experiences, activities, events, services, recordings, and/or products made available through FitPair.

The most current version of these Terms can be accessed at any time . Changes to these Terms will be notified via posting on the Platform (or other written notice to you). Please read these Terms carefully before accessing and/or using the Platform .

1. Terms

a) Acceptance of Terms. By accessing and/or using the Platform or clicking any button to indicate your consent, you accept and agree to be bound by these Terms, just as if you had agreed to these Terms in writing. If you do not agree to these Terms, do not use the Platform.

b) Amendment of Terms. FitPair may amend the Terms from time to time. Unless we provide a delayed effective date, all amendments will be effective upon posting of such updated Terms. Your continued access to or use of the Platform after such posting constitutes your consent to be bound by the Terms, as amended.

c) Additional Terms. In addition to these Terms, certain plans, offers, products, services, elements or features may also be subject to additional terms, conditions guidelines or rules which may be posted, communicated or modified by us or the applicable third parties at any time. Your use of any such plan, offer, product, service, element or feature is subject to those additional terms and conditions, which are hereby incorporated by reference into the Terms, provided that in the event of any conflict between such additional terms and the Terms, the Terms shall control. The FitPair is hereby incorporated by reference.

2. FitPair Platform

a) FitPair Platform. The FitPair platform enables consumers to purchase a monthly subscription to access the  premium features which consists in the following features through out the app.

·       Search: Find a fitness buddy near you.

·       Feeds: Share pictures with other users via the share post feature, including commenting and liking other users’ posts.

·       Body Diagram: Access workout videos targeting specific body areas for guidance.

·       Calculators: Utilize various fitness calculators including calories, Body Mass Index (BMI), macros, and one-rep calculator.

·       Chat: Communicate with matched users through our chat feature.

·       Timer: Use the fitness timer to track your workout reps and sets.

·       FitPair Challenges: Participate in fitness challenges individually or as pairs to earn FitPair Tokens for redemption in the redemption store.

·       Wallet: Manage and track your FitPair Tokens and transaction history through the FitPair wallet.

·       Redemption Store: Redeem earned FitPair Tokens for vouchers from our partners and sponsors, including exclusive items like physical goods.

FitPair itself is not a gymnasium, place of amusement or recreation, health club, facility, fitness studio or similar establishment and does not own, operate or control any of the equipment, facilities or amenities at any of the venues.

b) Membership Options. There are a number of ways to participate in FitPair, such as various subscription plans. These options consist of different subscription packages, services and features and may be subject to additional and differing conditions, prices, policies and limitations. We reserve the right to modify, terminate or otherwise amend our offered options and plans at any time in our discretion. FitPair makes no commitment on the quantity, availability, type or frequency at which such services, content and features will be available to non-subscribers and may modify, discontinue, remove or suspend access at any time and for any reason in our sole discretion.

c) Subscription Plans. To enjoy full access to the Platform, you need to sign up for a subscription. A subscription starts on the date that you sign up for a subscription and submit payment via a valid Payment Method (defined below) or reactivate a pre-existing subscription. Unless we otherwise communicate a different time period to you at the time of sign up or otherwise (such as a multi-month commitment plan), each billing cycle is one month in length (a “Subscription Cycle”). Your FitPair subscription automatically renews each month, and we will automatically bill the monthly subscription fee to your Payment Method each month, until your subscription is cancelled or terminated. For example, if you purchase your FitPair subscription on 20th of October, your subscription will automatically renew on 20th of November (as further explained in “Subscription Cycles,” below). You must provide us with a current, valid, accepted method of payment (“Payment Method”). We may update the accepted methods from time to time. If you add a subscription to your base subscription or if you upgrade or downgrade to a different subscription, all such subscriptions will be governed by these Terms and will continue indefinitely until cancelled or terminated.

Subscription Plans Are:

Plan A) $6.98/Per Month

Plan B) $34.98/ Per 6 Months

Plan C) $59.98/ Per Year

d) At the end of each Subscription Cycle, meaning that any Subscription  you don’t use during the applicable Subscription Cycle will not roll over into future months, unless we expressly communicate otherwise. You can find more information about the current rollover policies. There will be no refund or payment for any unused amount. If you have any questions, please contact us at help@fitpair.com and we will assist you.

FitPair tokens also known as FPTs have no cash value or any other value outside of the FitPair platform and are not redeemable for cash. You may not transfer, trade, gift or otherwise exchange FitPair Tokens.

e) FitPair does not guarantee the availability of particular Venues, locations, services, experiences, content, inventory, spots or other features, and availability may change over time and at any time (including during the course of any given Subscription Cycle). FitPair takes certain steps to release, promote and otherwise make available awards, inventory at varying times and in an ongoing and evolving way.

 

f) Non-Subscription Packages. FitPair has a free package that allows users access to  FitPair basic application functions with limitations , this is the white free package the user gets all the basic features of the application but must get a paid subscription of use any of the premium features . You acknowledge and agree that these Terms apply to any such purchase you make, and you will be responsible to pay the applicable fees, which may change at any time.

 

g) Use of FitPair. Your FitPair account is personal to you and you agree not to create more than one account. You cannot transfer or gift FitPair account to third parties or allow third parties to use your FitPair account, including other FitPair users. You must not use or exploit the Platform for commercial purposes. To use your FitPair subscription you must have access to the Internet. We continually update and test various aspects of the FitPair platform. We reserve the right to, and by using our Platform you agree that we may, include you in or exclude you from these tests without notice. You understand and agree that FitPair may take actions we deem reasonably necessary to prevent fraud and abuse.

 

You agree that the information you provide to FitPair at sign up and at all other times will be true, accurate, current, and complete and that you will keep this information accurate and up-to-date at all times. When you sign up, you will be asked to verify the phone number via One time password also known as “OTP”. You are solely responsible for all activity that occurs under your account, including any activity by unauthorized users. To use the Platform you must have access to the Internet and will be required to download a FitPair mobile application to use FitPair features. You are solely responsible for providing your own access (e.g., computer, mobile device, Internet connection, etc.) to the Platform.

h) Eligibility Criteria. The availability of all or part of our Platform may be limited based on demographic, age, or other criteria as we may establish from time to time. You understand and agree that we may disallow you from subscribing to FitPair or may terminate your subscription at any time based on these criteria. For example, you must be 16+ years of age or older to use this Platform and/or to purchase a FitPair subscription. You further understand that the Platform may not be available in every geography yet.

FitPair CURRENTLY OPERATES IN THE REPUBLIC OF SINGAPORE, ACCESS TO OUR Platform IS NOT PERMITTED FROM OTHER JURISDICTIONS. THESE TERMS ARE ONLY APPLICABLE TO USERS IN SINGAPORE. THE Platform IS NOT AVAILABLE TO ANY USERS SUSPENDED OR REMOVED FROM THE Platform BY Based Byte Pte Ltd or FitPair. BY USING THE Platform, YOU REPRESENT THAT YOU ARE A RESIDENT OF THE REPUBLIC OF SINGAPORE, AT LEAST 18 YEARS OLD AND HAVE NOT BEEN PREVIOUSLY SUSPENDED OR REMOVED. THOSE WHO CHOOSE TO ACCESS THE Platform DO SO AT THEIR OWN INITIATIVE AND ARE RESPONSIBLE FOR COMPLIANCE WITH ALL LOCAL RULES INCLUDING, WITHOUT LIMITATION, RULES ABOUT THE INTERNET, DATA, EMAIL OR OTHER ELECTRONIC MESSAGES, OR PRIVACY.

I) Subscribing Organizations. If you are using or opening an account on behalf of a company, entity, or organization (a “Subscribing Organization”), then you represent and warrant that you are an authorized representative of that Subscribing Organization with the authority to bind such organization to these Terms; and agree to be bound by these Terms on behalf of such Subscribing Organization.

3. Fees, Billing, Cancellation.

a) Recurring Billing. By initiating your FitPair subscription, you authorize us to charge you for your initial subscription period and a recurring monthly subscription fee at the then current rate. Increases in the current rate will be notified to you by e-mail or other notice (such as when you log into your account). You acknowledge that the amount billed each month may vary for reasons that may include differing amounts due to promotional offers and/or changing or adding a plan, and you authorize us to charge your Payment Method for such varying amounts, which may be billed monthly in one or more charges. You also authorize us to charge you any other fees you may incur in connection with your use of the Platform, such as any applicable sign-up fee, taxes or cancellation or late fees, as further explained below. Note that even if you do not use the subscription or access the Platform, you will be responsible for subscription fees until you cancel your subscription, or it is otherwise terminated.

b) Subscription Cycle. When you sign up and purchase your FitPair membership, your first Subscription Cycle will be billed immediately. Unless we expressly communicated otherwise, your subscription will automatically renew each month and you will be billed on the same date each month (being the date on which you signed up), provided that, where such date does not exist in particular renewal month, your subscription will be deemed to auto-renew on the day immediately following the date of expiry of your current membership cycle. For example, if you signed up on January 31st, your next auto-renew date will be March 1st, and payment will be taken using your Payment Method on (or as soon as practically possible) after that date. All membership auto-renews will continue to take place on the new auto-renew date (i.e., in this example, the 1st of each month). Payment will be taken on the effective date of your auto-renew (a “Renewal Date”), provided that, if we are unable for any reason to take payment on a Renewal Date, we will take payment as soon as practically possible thereafter.

c) Refunds. Generally, our fees (including the monthly fee for your membership and any other fees) are non-refundable, unless we specifically communicate otherwise at the time of purchase. However, we will provide a refund to subscribers for their current prepaid period in the following circumstances: (i) if you are cancelling as set forth in Section 3i below or (ii) if your subscription is cancelled prior to the end of a period for which you have incurred a charge, due to your relocation, disability or death; provided, however, in each case we reserve the right to charge a fee to cover the cost of any class or other services or products you may have used or received prior to your cancellation and to ask for proof of such changed conditions, to the extent permitted by law (such class fee charges not to exceed the cost of the subscription itself). WE DO NOT PROVIDE REFUNDS OR MAKE GOODS FOR ANY PRIOR MONTHS INCLUDING FOR UNUSED SUBSCRIPTION.

d) Price Changes. We reserve the right to adjust pricing at any time. Unless we expressly communicated otherwise, any price changes to your subscription will take effect on your next billing cycle upon notice communicated through a posting on the FitPair  mobile app or such other means as we may deem appropriate from time to time, such as email. If you do not cancel your subscription, you will be deemed to have accepted these new fees.

e) Payment Methods. You may edit your Payment Method information by logging onto our mobile app and editing it in your account settings. If a payment is not successfully settled, due to expiration, insufficient funds or otherwise, , you nonetheless will remain responsible for any uncollected amounts and authorize us to continue billing the Payment Method or any other payment method you have provided, as it may be updated, including in the event you attempt to create a new account, reactivate the unsettled account or sign up for a new account. This may result in a change to your payment billing dates. If we cannot charge your account, we reserve the right, but are not obligated, to terminate your access to our Platform or any portion thereof.

f) Cancellation. Unless we communicate otherwise, you may terminate your subscription at any time before your subscription renews, by going into your Appstore subscription page on the google play store or apple app store or emailing us at help@fit-pair.com letting us know you would like to cancel. Unless we communicate otherwise, following any cancellation you will continue to have access to your subscription through the end of your current prepaid Subscription Cycle, unless you cancel and receive a refund, in which case your access will be terminated immediately.

 

g) Reservation and Cancellation of FitPair subscription. As a FitPair user you must reserve your FitPair subscription only through the platform.

h) RIGHT TO CANCEL WITHIN the 5 Working DAYs OF INITIAL PURCHASE under the CONSUMER PROTECTION (FAIR TRADING) ACT.

You have the right to cancel your membership contract within 5 working days of your initial sign-up without giving any reason.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning to help@fit-pair.com or support@basedbyte.com with your exercise of the right to cancel before the cancellation period has expired.

If you cancel this contract within the 5 working day cancellation period, we will reimburse to you all payments received from you unless you have requested to begin your membership during the cancellation period.

We will make the reimbursement without undue delay, and not later than 14 working days after the day on which we are informed about your decision to cancel this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.

If you requested to begin the performance of services during the cancellation period, you shall pay us an amount that is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.

i) Fees Charged by Venues. In addition to the fees we charge, Venues may also charge equipment or other amenity fees that you will be responsible for directly. For example, some Venues might charge extra to use pool, sauna or other facilities that can be found in the chargeable extra tab within the gym profile page.

j) Third Party Fees for Using FitPair. You are also responsible for all third-party charges and fees associated with connecting to and using the platform, including fees such as internet service provider fees, telephone and computer equipment charges, sales tax and any other fees necessary to access the Platform..

k) Upgrading/downgrading subscription. In order to upgrade subscription from monthly to yearly by just click on the upgrade subscription go to your Google play store or apple store scription page  to change. To downgrade you will have to cancel membership and restart new subscription.

4. PROMOTIONS

 

a)     Refer a Friend. From time to time we may make available certain incentives for FitPair users to refer a friend to use FitPair. When you refer 5 friends you would receive a free mask subject to availability.

b)     Other Promotions. FitPair may offer additional types of offers and promotions which will be subject to additional terms and conditions that FitPair may provide.

 

5. Termination or Modification by FitPair

You agree that FitPair, in its sole discretion and for any or no reason at any time, may (i) terminate, cancel, deactivate, disable, delete and/or suspend any account, subscription, any orders placed, your access to or use of the Platform, your membership(or any part thereof including but not limited to your access to all of the services) you may have with FitPair or use of the Platform and remove and discard all or any part of your account or any content uploaded by you and/or (ii) discontinue, disable, suspend, modify or alter any aspect, feature or policy of the Platform including of your subscription. FitPair may also in its sole discretion and at any time discontinue providing access to the Platform, or any part thereof, with or without notice. You agree that any termination of your access to the Platform or any account you may have or portion thereof may be effected without prior notice. This includes the right to terminate or modify any subscription prior to the end of any pre-paid or committed period. Upon any termination or otherwise, we may immediately deactivate your account and all related information and/or bar any further access to your account information and the Platform. FitPair shall have no liability for, and you shall have no recourse for, any such termination or deactivation, except as set forth in the following sentence. If you are a subscriber, then upon any such termination by us without cause, as your sole recourse, we will issue you a pro rata refund of the prepaid portion of your subscription applicable to future unused services (less any fees or costs for  services already used). If we determine that you have violated these Terms or otherwise engaged in illegal or improper use of your membership or the Platform, you will not be entitled to any refund and you agree that we will not be responsible to pay any such refund. You agree that FitPair will not be liable to you or any third party for any such termination, you acknowledge that your only right with respect to any dissatisfaction with any modification or discontinuation of service made by us is to cancel or terminate your subscription. If FitPair deletes your account for these reasons, you may not re-register for or use the Platform under any other user name, email, payment method or profile. FitPair may block your access to the Platform to prevent re-registration.

6. Privacy

Your privacy is important to FitPair. The FitPair Privacy Policy is hereby incorporated into these Terms by reference. Please read the privacy policy carefully for information relating to FitPair’s collection, use, and disclosure of your personal information.

7. Prohibited Conduct

Without limiting the prohibitions and restrictions found elsewhere throughout the Terms, you agree not to:

•          Harass, threaten, stalk, disrupt or defraud users, members or staff of FitPair/Based Byte Pte Ltd, at the gyms you visit or any other person, or otherwise create or contribute to an unsafe, harassing, threatening or disruptive environment;

•          Act in a deceptive or fraudulent manner by, among other things, impersonating another person or access another user’s account without that person’s permission;

•          Share FitPair passwords with any third party or encourage any other user to do so;

•          Permit anyone to use any subscription under your own membership, including other members;

•          Reserve or cancel any subscription directly through the Platform,

•          Reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast, use for commercial purposes or otherwise exploit any portion of the Platform;

•          Misrepresent the source, identity, or content of information transmitted via the Platform, including deleting the copyright or other proprietary rights or notices from any portion of the Platform;

•          Upload material (e.g. virus) that is damaging to computer systems or data of FitPair or users of the Platform or otherwise use the Platform in any manner that could damage, disable, overburden, or impair it or interfere with any other party’s use and enjoyment of the Platform;

•          Upload copyrighted material that is not your own or that you do not have the legal right to distribute, display, and otherwise make available to others;

•          Upload or send to Platform users pornographic, threatening, embarrassing, hateful, racially or ethnically insulting, libellous, or otherwise inappropriate content;

•          Decompile, reverse engineer or disassemble the Platform, in whole or in part, except as may be permitted by applicable law;

•          Link to, mirror or frame any portion of the Platform;

•          Cause or launch any program or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Platform or unduly burdening or hindering the operation and/or functionality of any aspect of the Platform;

•          Attempt to gain unauthorized access to or impair any aspect of the Platform or its related systems or networks or interfere or attempt to interfere with the proper working of the Platform or any activities conducted on the Platform;

•          Make unsolicited offers, advertisements, proposals, or send junk mail or “spam” to users;

•          Remove, circumvent, disable, damage or otherwise interfere with security-related features of the Platform, any features that prevent or restrict use or copying of any content accessible through the Platform, or any features that enforce limitations on the use of the Platform or the content therein;

•          Obtain or attempt to obtain any materials or information through any means not intentionally made available through the Platform;

•          Modify the Platform in any manner or form, nor to use modified versions of the Platform, including (without limitation) for the purpose of obtaining unauthorized access to the Platform;

•          Use any robot, spider, scraper, or other automated means to access the Platform for any purpose without our express written permission or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Platform;

•          Use the Platform for or in connection with any purpose that is unlawful or prohibited by these Terms.

FitPair reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

 

 

 

 

 

8. User Submissions

a) General. The Platform provides certain features which enable you and other users to submit, post, and share content, which may include without limitation text, graphic, pictorial and video works, or any other content submitted by you and other users through the Platform (“User Submissions”). FitPair does not guarantee any anonymity or confidentiality with respect to any User Submissions, and strongly recommends that you think carefully about what you upload to, share with or make accessible to the Platform. You understand and agree that User Submissions may be made public without any additional notice to or consent by you and you should assume that any person (whether or not a user of FitPair’ platform), including any Venue, may read or have access to your User Submissions. FitPair is not responsible for the use or disclosure of any information that you disclose in connection with User Submissions, including any personal information. User Submissions are displayed for information purposes only and reflect the opinions of the person making the submission. They are not controlled by, and may not reflect the opinion of, FitPair. You understand that all User Submissions are the sole responsibility of the person from whom such User Submission originated. This means that you, and not FitPair, are entirely responsible for all User Submissions that you upload, post, e-mail, transmit, or otherwise make available through the Platform.

b) Right to Remove or Edit User Submissions. FitPair makes no representations that it will publish or make available on the Platform any User Submissions, and reserves the right, in its sole discretion, to refuse to allow any User Submissions on the Platform, or to edit or remove any User Submission at any time with or without notice. FitPair may, but is not obligated to, monitor and edit or remove any activity or content, in whole or in part, including but not limited to content that FitPair determines in its sole discretion to violate the standards of this Platform. FitPair takes no responsibility and assumes no liability for any User Submissions.

c) License Grant by You to FitPair. You retain all of your ownership rights in original aspects of your User Submissions. By submitting User Submissions to FitPair, you hereby grant FitPair and its affiliates, sublicensees, partners, designees, and assignees of the Platform (collectively, the “FitPair Licensees”) a worldwide, non-exclusive, fully paid-up, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce (including by making mechanical reproductions), distribute, modify, adapt, translate, prepare derivative works of, publicly display, publish, publicly perform, and otherwise exploit your User Submissions and derivatives thereof in connection with the Platform and FitPair’s (and its successors’) business for any purpose, including, without limitation, for marketing, promoting, and redistributing part or all of the Platform (and derivative works thereof), in any media formats and through any media channels now known or hereafter discovered or developed.

d) User Submissions Representations and Warranties. You are solely responsible for your own User Submissions and the consequences of posting, sharing, displaying, publishing them or otherwise making them available. In connection with User Submissions, you affirm, represent, and warrant that: (i) you own, or have the necessary licenses, rights, consents, and permissions to use and authorize FitPair to use all patent, trademark, copyright, or other proprietary rights in and to your User Submissions to enable inclusion and use of your User Submissions in the manner contemplated by FitPair and these Terms, and to grant the rights and license set forth above, and (ii) your User Submissions, FitPair’s or any FitPair Licensee’s use of such User Submissions pursuant to these Terms, and FitPair’s or any of FitPair Licensee’s exercise of the license rights set forth above, do not and will not: (a) infringe, violate, or misappropriate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; (b) contain any material that is illegal, threatening, obscene, racist, defamatory, libelous, hateful, pornographic, purposely false or otherwise injurious to third parties, promotional in nature, promotes any illegal activity or harm to groups or individuals, or consists of or contain software, computer viruses, commercial solicitation, political campaigning, chain letters, mass mailings, any form of “spam” or references to illegal activity, malpractice or false advertising; (c) violate these Terms or any applicable law or regulation, or these Terms ; or (d) exploits minors or (e) require obtaining a license from or paying fees or royalties to any third party for the exercise of any rights granted in these Terms, including, by way of example and not limitation, the payment of any royalties to any copyright owners, including any royalties to any agency, collection society, or other entity that administers such rights on behalf of others.

e) Inaccurate or Offensive User Submissions. You understand that when using the Platform, you may be exposed to User Submissions from a variety of sources and that FitPair does not endorse and is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable. YOU ACKNOWLEDGE AND AGREE, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THAT NEITHER FitPair (NOR ANY MEMBER OF Based Byte GROUP OF COMPANIES (WHICH INCLUDES Based Byte Pte Ltd. (SINGAPORE) AND ANY SUBSIDIARY OF SUCH ENTITY), HAS ANY LIABILITY TO YOU IN RESPECT OF ANY SUCH USER SUBMISSIONS.

f) Feedback. If you provide FitPair with any comments, bug reports, feedback, or modifications proposed or suggested by you to the Platform (“Feedback”), FitPair shall have the right to use such Feedback at its discretion, including, but not limited to the incorporation of such suggested changes into the Platform. You hereby grant FitPair a perpetual, irrevocable, nonexclusive license under all rights necessary to incorporate and use your Feedback for any purpose without notice to, consent by or compensation to you or any third party.

g) Infringing or Illegal Activity. In the event of infringing or other illegal activities, we have no obligation to, but reserve the right to terminate access to the Platform and remove all content submitted by any persons who are found to be infringers. Any suspected illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies FitPair may have at law or in equity.

h) FitPair Ratings. You may be required to rate your experience that you reserve.

9. Ownership; Proprietary Rights

The FitPair webPlatform and mobile applications are owned and operated by the BASED BYTE PTD LTD. The content, recordings, visual interfaces, graphics, design, compilation, information, computer code, products, software (including any downloadable software), services, and all other elements of the Platform provided by FitPair (“Materials”) are protected by local copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. Except for your User Submissions, all Materials contained on the Platform are the copyrighted property of FitPair or its subsidiaries or affiliated companies and/or third-party licensors whether registered or unregistered and may not be used in connection with any product or service or in any manner that is likely to cause confusion as to our endorsement, affiliation or sponsorship of any person, product or service.. All trademarks, service marks, and trade names used by us on the Platform are proprietary to FitPair or its affiliates and/or third-party licensors. Except as expressly authorized by FitPair, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials and may only access the Materials for your personal, non-commercial use. In the event that Materials are downloaded to your computer or mobile phone, you do not obtain any ownership interest in such Materials. All rights not expressly granted in this Agreement are reserved.

10. Third-party Platforms, Products and Services; Links

The Platform may include links to other web Platforms or services (“Linked Platforms”) solely as a convenience to users. FitPair does not endorse any such Linked Platforms or the information, material, products, or services contained on other linked Platforms or accessible through other Linked Platforms. Furthermore, FitPair makes no express or implied warranties with regard to the information, material, products, or services that are contained on or accessible through linked Platforms. ACCESS AND USE OF LINKED Platforms, INCLUDING THE INFORMATION, MATERIAL, PRODUCTS, AND SERVICES ON LINKED Platforms OR AVAILABLE THROUGH LINKED Platforms, IS SOLELY AT YOUR OWN RISK.

Sometimes promotional plans are offered in conjunction with the provision of third party products and services. We are not responsible for the products and services provided by such third parties, and use of such products and services is at your own risk.

Your correspondence or business dealings with, or participation in promotions of, third parties found on or through the Platform are solely between you and such third party. YOU AGREE THAT FitPair WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGE OF ANY SORT INCURRED AS THE RESULT OF ANY SUCH DEALINGS OR AS THE RESULT OF THE PRESENCE OF SUCH THIRD PARTY ON THE Platform.

11. DISCLAIMERS

Subscriptions AND ANY OTHER PRODUCTS AND SERVICES MADE AVAILABLE VIA THE Platform ARE PROVIDED BY THIRD PARTIES (AND THE DESCRIPTIONS OF THE FOREGOING POSTED ON THE Platform ARE PROVIDED BY SUCH THIRD PARTIES), NOT FitPair. YOU AGREE THAT YOUR USE OF THE Platform AND ATTENDANCE AT, PARTICIPATION IN, PURCHASE AND/OR USE OF ANY Subscriptions IS SOLELY AT YOUR OWN RISK. WE DO NOT ASSUME ANY LIABILITY OR MAKE ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARISING OUT OF, IN CONNECTION WITH OR WITH RESPECT TO THE Platform.

IN NO EVENT SHALL FitPair BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISES OUT OF OR IS ANY WAY CONNECTED WITH A USER’S ATTENDANCE, USE OF OR PARTICIPATION IN A CLASS, OR PRODUCT, OR THE PERFORMANCE OR NON-PERFORMANCE OF ANY THIRD PARTY. FitPair IS NOT OTHERWISE CONNECTED TO, NOR IS AN AGENT OF ANY THIRD PARTY WITH WHICH A USER HAS MADE A RESERVATION. WITHOUT LIMITING ANYTHING HEREIN, FitPair DISCLAIMS ALL WARRANTIES, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, the IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, RELATED TO ANY Subscriptions, ACTIVITIES, OR OTHER SERVICES OFFERED VIA THE Platform.

UNLESS OTHERWISE EXPRESSLY STATED BY FitPair, ALL ASPECTS OF OR CONTENT OR FEATURES MADE AVAILABLE THROUGH THE Platform ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, FitPair, ITS SUPPLIERS AND PARTNERS DISCLAIM ALL WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, the IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.

UNLESS OTHERWISE EXPRESSLY STATED BY FitPair, FitPair, ITS SUPPLIERS AND PARTNERS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS (I) THAT THE Platform AND /OR ANY CLASSES SUITABLE FOR YOU OR WILL MEET YOUR PERSONAL NEEDS, (II) REGARDING THE ADEQUACY OR SAFETY OF ANY CLASS OR RECOMMENDATION, (III) THAT THE Platform AND/OR ANY CLASS, OR ANY ASPECT THEREOF,WILL BE AVAILABLE OR PERMITTED IN YOUR JURISDICTION, (IV) THAT THE Platform, OR ANY ASPECT THEREOF WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE Platform AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE Platform OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR (V) REGARDING THE USE OF THE Platform AND ANY DOWNLOADABLE SOFTWARE, CONTENT, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE Platform IN TERMS OF CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU UNDERSTAND AND AGREE ANY MATERIAL OR DATA THAT YOU DOWNLOAD OR OTHERWISE OBTAIN THROUGH THE USE OF THE Platform IS AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY INJURY, LOSS OR DAMAGES, INCLUDING DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.

12. Waiver

YOU UNDERSTAND THAT FitPair IS NOT A GYMNASIUM, PLACE OF AMUSEMENT OR RECREATION, HEALTH CLUB, FACILITY, FITNESS STUDIO OR SIMILAR ESTABLISHMENT AND THE SERVICES THEY PROVIDE ARE OPERATED WITHIN THE APPLICATION ONLY BY FitPair. FitPair IS NOT RESPONSIBLE FOR THE QUALITY OF ANY GYM PROVIDED BY A VENUE OR THIRD PARTY (INCLUDING BUT NOT LIMITED TO THE FACILITY, INSTRUCTOR OR CURRICULUM).

YOU UNDERSTAND THAT THERE ARE CERTAIN INHERENT RISKS AND DANGERS IN EXERCISING AND THAT THE GYMS YOU MAY ATTEND OR PARTICIPATE IN OFFER A RANGE OF ACTIVITY AND INTENSITY LEVELS. BY USING FitPair (INCLUDING BUT NOT LIMITED TO ATTENDING, PARTICIPATING IN OR USING A CLASS), YOU ACKNOWLEDGE AND AGREE, ON BEHALF OF YOURSELF, YOUR HEIRS, PERSONAL REPRESENTATIVES AND/OR ASSIGNS THAT YOU ARE AWARE OF THESE RISKS WHICH INCLUDE, BUT ARE NOT LIMITED TO, PROPERTY DAMAGE, ILLNESS, LOSS AND BODILY INJURY OR DEATH. YOU ACKNOWLEDGE THAT SOME OF THESE RISKS CANNOT BE ELIMINATED AND YOU SPECIFICALLY ASSUME THE RISK OF INJURY OR HARM.

YOU ACKNOWLEDGE AND AGREE THAT IT IS YOUR RESPONSIBILITY TO CONSULT WITH YOUR PHYSICIAN OR OTHER HEALTHCARE PROFESSIONAL PRIOR TO USING FitPair (INCLUDING BUT NOT LIMITED TO ATTENDING, PARTICIPATING IN OR USING A CLASS and Performing in the fitpair challenges) AND TO DETERMINE IF AND HOW PARTICIPATING IS APPROPRIATE FOR YOU. DO NOT USE FitPair IF YOUR PHYSICIAN OR HEALTH CARE PROVIDER ADVISES AGAINST IT. IF YOU EXPERIENCE FAINTNESS, DIZZINESS, PAIN OR SHORTNESS OF BREATH AT ANY TIME WHILE EXERCISING, YOU SHOULD STOP IMMEDIATELY.

YOU ALSO UNDERSTAND AND AGREE THAT THE Platform OFFERS PAIRING UP WITH ANOTHER FITPAIR USER AND RELATED INFORMATION THAT IS DESIGNED FOR INFORMATIONAL, EDUCATIONAL AND ENTERTAINMENT PURPOSES ONLY. NOTHING STATED OR POSTED ON OR OTHERWISE AVAILABLE THROUGH ANY ASPECT OF THE Platform AND/OR A CLASS IS INTENDED TO BE, AND MUST NOT BE TAKEN TO BE, THE PRACTICE OF MEDICAL, PROFESSIONAL OR COUNSELING CARE. YOU SHOULD NOT RELY ON ANY.

 

INFORMATION ON OR THROUGH THE Platform AND/OR A CLASS AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH OR FITNESS LEVEL, YOU SHOULD ALWAYS CONSULT A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. DO NOT EVER DISREGARD, AVOID OR DELAY OBTAINING MEDICAL OR HEALTH RELATED ADVICE FROM YOUR HEALTH-CARE PROFESSIONAL BECAUSE OF SOMETHING YOU MAY HAVE READ OR HEARD ON OR THROUGH THE Platform AND/OR A CLASS. THE USE OF ANY OF THE CONTENT, RECOMMENDATIONS AND INFORMATION PROVIDED ON OR THROUGH FitPair IS SOLELY AT YOUR OWN RISK.

THE Platform IS CONTINUALLY UNDER DEVELOPMENT AND FitPair MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE. IN THAT REGARD, DEVELOPMENTS IN RESEARCH MAY IMPACT THE FITNESS OR RELATED ADVICE THAT APPEARS ON OR IN CONNECTION WITH THE Platform. NO ASSURANCE CAN BE GIVEN THAT THE ADVICE OR RECOMMENDATIONS CONTAINED IN OR THROUGH THE Platform AND/OR A CLASS WILL ALWAYS INCLUDE THE MOST RECENT FINDINGS OR DEVELOPMENTS WITH RESPECT TO THE PARTICULAR MATERIAL.

THEREFORE, TO THE FULLEST EXTENT PERMITTED BY LAW, YOU RELEASE, FitPair, ITS PARENT, SUBSIDIARIES OR AFFILIATED ENTITIES, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, CONSULTANTS, CONTRACT EMPLOYEES, REPRESENTATIVES AND AGENTS, AND EACH OF THEIR RESPECTIVE SUCCESSORS AND ASSIGNS, FROM ANY AND ALL RESPONSIBILITY, CLAIMS, ACTIONS, SUITS, PROCEDURES, COSTS, EXPENSES, DAMAGES AND LIABILITIES ARISING OUT OF OR IN ANY WAY RELATED TO YOUR PARTICIPATION IN OR USE OF THE Platform AND/OR ATTENDANCE AT, PARTICIPATION IN, PURCHASE OF AND/OR USE OF ANY CLASS) INCLUDING BUT NOT LIMITED TO WITH RESPECT TO BODILY INJURY, PHYSICAL HARM, LOSS, ILLNESS, DEATH OR PROPERTY DAMAGE.

13. Limitation of Liability and Damages

NOTHING IN THESE TERMS (INCLUDING BUT NOT LIMITED TO THE “DISCLAIMERS” ABOVE AND LIMITATIONS OF LIABILITY BELOW) IS INTENDED TO EXCLUDE OR LIMIT ANY LIABILITY THAT WE MAY HAVE TO YOU BY OPERATION OF APPLICABLE LAW. THIS INCLUDES LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR NEGLIGENCE, OR OUR FRAUD OR FRAUDULENT MISREPRESENTATION. IT IS ACKNOWLEDGED HOWEVER, THAT WE ACCEPT NO LIABILITY FOR THE NEGLIGENCE OF THIRD PARTIES, INCLUDING ANY GYMS WHERE YOU MAY REDEEM ELIGIBLE MEMBERSHIPS. ADVICE ABOUT YOUR LEGAL RIGHTS IS AVAILABLE FROM YOUR LOCAL CITIZENS’ ADVICE BUREAU OR TRADING STANDARDS OFFICE.

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL FitPair OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO THE USE OF THE Platform, INCLUDING THOSE THAT RESULT FROM THE USE OR THE INABILITY TO USE THE MATERIALS ON THE Platform, OR ANY OTHER INTERACTIONS WITH FitPair, EVEN IF FitPair OR A FitPair AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN SUCH CASES, FitPair’s LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

14. Dispute Resolution

Generally, if a dispute arises between FitPair and you, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and FitPair agree that the parties will resolve any claim or controversy at law or equity that arises out of this Agreement or the Platform (a “Claim”) in accordance with one of the subsections below or as you and we otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us at help@fit-pair.com or support@basedbyte.com directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

15. Miscellaneous

a) Choice of Law; Forum. These Terms shall be governed in all respects by the laws in the republic of Singapore, without regard to conflict of law provisions. You agree that any claim or dispute you may have against FitPair/ Based Byte Pte Ltd must be resolved by a court located in the Republic of Singapore, except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located within the Republic of Singapore for the purpose of litigating all such claims or disputes.

b) Assignment. We may assign our rights and obligations under these Terms. The Terms will inure to the benefit of our successors, assigns and licensees.

c) Severability. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and will not affect the validity and enforceability of any remaining provisions.

d) Headings. The heading references herein are for convenience purposes only, do not constitute a part of these Terms, and will not be deemed to limit or affect any of the provisions hereof.

e) Entire Agreement. This (including the documents referred to herein), as each may be amended as set forth herein, is the entire agreement between you and FitPair/Based Byte Pte Ltd relating to the subject matter herein.

f) Disclosures. The services hereunder are offered by Based Byte Pte Ltd, a limited liability company incorporated and registered in Singapore with company UEN 202334685D, whose registered office is located at: 133 New Bridge Road Chinatown, #14-03 Singapore 059413. A provision of these Terms may be waived only by a written instrument executed by the party entitled to the benefit of such provision. The failure of any party at any time to require performance of any provision of these Terms will in no manner affect such party’s right at a later time to enforce the same. A waiver of any breach of any provision of these Terms will not be construed as a continuing waiver of other breaches of the same or other provisions of these Terms. Further, in the event we choose to grant an exception to these Terms, any such exception is in our sole discretion and does not entitle you or anyone else to any exceptions in the future for similar circumstances.

h) Notices. Notices will be sent to you at the email address that you provided to FitPair during the registration process. Notices may be sent to us. Notice will be deemed given 48 hours after email is sent, unless the sender receives an automatic, electronic notification that such notice was not successfully received. Without prejudice to the foregoing, we may serve you legal notice by post to the address provided during the registration process. In such case, notice will be deemed given three days after the date of posting.

I) FitPair reserves the right to take down any usernames to avoid social media squatters. It’s in our interest to protect our partners registered brand by taking action against anyone impersonating an individual or company.

 

Contact Information:

Emails

help@fit-pair.com

admin@fit-pair.com

partnership@fit-pair.com

support@basedbyte.com

manager@basedbyte.com

admin@basedbyte.com

 

 

 

 

Personal Data

PERSONAL DATA

This Data Protection Notice (“Notice”) sets out the basis which Based Byte Private Limited (“we”, “us”, or “our”) may collect, use, disclose or otherwise process personal data of our customers in accordance with the Personal Data Protection Act (“PDPA”). This Notice applies to personal data in our possession or under our control, including personal data in the possession of organisations which we have engaged to collect, use, disclose or process personal data for our purposes.

As used in this Notice:
“customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and
“personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, email address, phone number, gender, profile picture, hight, weight and date of birth.
Other terms used in this Notice shall have the meanings given to them in the PDPA (where the context so permits).

COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA

We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after (i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorised by law).

 We may collect and use your personal data for any or all of the following purposes:

(a) performing obligations in the course of or in connection with our provision of the goods and/or services requested by you;

(b) verifying your identity;

(c) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you;

(d) managing your relationship with us;

(e) processing payment or credit transactions;

(f) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;

(g) any other purposes for which you have provided the information;

(h) transmitting to any unaffiliated third parties including our third-party service providers and agents, and relevant governmental and/or regulatory authorities, whether in Singapore or abroad, for the aforementioned purposes; and

(i) any other incidental business purposes related to or in connection with the above.

We may disclose your personal data:

(a) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; or

(b) to third party service providers, agents and other organisations we have engaged to perform any of the functions with reference to the above mentioned purposes.

 

WITHDRAWING YOUR CONSENT

The consent that you provide for the collection, use and disclosure of your personal data will remain valid until such time it is being withdrawn by you in writing. You may withdraw consent and request us to stop collecting, using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request in writing or via email to our Data Protection Officer at the contact details provided below.

Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within thirty (30) business days of receiving it.

Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in clause 7 above.

Please note that withdrawing consent does not affect our right to continue to collect, use and disclose personal data where such collection, use and disclose without consent is permitted or required under applicable laws.

 

ACCESS TO AND CORRECTION OF PERSONAL DATA

If you wish to make (a) an access request for access to a copy of the personal data which we hold about you or information about the ways in which we use or disclose your personal data, or (b) a correction request to correct or update any of your personal data which we hold about you, you may submit your request in writing or via email to our Data Protection Officer at the contact details provided below.

Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.

We will respond to your request as soon as reasonably possible. In general, our response will be within thirty (30) business days. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request. If we are unable to provide you with any personal data or to make a correction requested by you, we shall generally inform you of the reasons why we are unable to do so (except where we are not required to do so under the PDPA).

 

PROTECTION OF PERSONAL DATA

To safeguard your personal data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks, we have introduced appropriate administrative, physical and technical measures such as up-to-date antivirus protection, encryption, use of privacy filters, and disclosing personal data both internally and to our authorised third-party service providers and agents only on a need-to-know basis.

You should be aware, however, that no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your information and are constantly reviewing and enhancing our information security measures.

 

ACCURACY OF PERSONAL DATA

We generally rely on personal data provided by you (or your authorised representative). In order to ensure that your personal data is current, complete, and accurate, please update us if there are changes to your personal data by informing our Data Protection Officer in writing or via email at the contact details provided below.

RETENTION OF PERSONAL DATA

We may retain your personal data for as long as it is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable laws.

We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal data was collected and is no longer necessary for legal or business purposes.

TRANSFERS OF PERSONAL DATA OUTSIDE OF SINGAPORE

We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA

DATA PROTECTION OFFICER

You may contact our Data Protection Officer if you have any enquiries or feedback on our personal data protection policies and procedures, or if you wish to make any request, in the following manner:

Martina Troppmair
basedbyte@resguard-solutions.com

Please visit following link to reach out to us for any query:
Data Protection Request

COMPLAINT PROCESS AND FEEDBACK

If you have any complaint, grievance, or feedback regarding how we are handling your Personal Data or about our compliance with the PDPA, you are welcome to contact us with your complaint, grievance, or feedback.

Kindly contact us through one of the following methods with your complaint, grievance, or feedback: E-Mail to DPO

We will certainly aim to deal with any complaint, grievance, or feedback that you may have efficiently and fairly.

EFFECT OF NOTICE AND CHANGES TO NOTICE

This Notice applies in conjunction with any other notices, contractual clauses and consent clauses that apply in relation to the collection, use and disclosure of your personal data by us.

We may revise this Notice from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Notice was last updated. Your continued use of our services constitutes your acknowledgement and acceptance of such changes.

SPECIFIC INFORMATION

Website

Every time an user visits our website, technical information of the user is collected for the contributions to the subject of information security, information (also referred to as server log files) is automatically collected by us or the webspace provider.

Among other information this includes: website name, file, date, data volume, web browser and web browser version, operating system, the domain name of your Internet provider, the referrer URL (the page from which you accessed our offer) and the IP address.

Without this information, it would not be technically possible to deliver and display the website content. In this respect, collecting data is absolutely necessary. Furthermore, we use this information for statistical purposes. They help us to optimise our services and technology. We also reserve the right to check the log files in case of suspected illegal use of our services.

Based Byte Private Limited does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.

Cookies

This website uses cookies. Cookies are text files that are stored on your computer by the server. They contain information about the browser, the IP address, the operating system and the Internet connection. We will not pass on this data to third parties or link it to personal data without your consent.

Cookies have two main purposes. They help us make it easier for you to navigate through our services and they also enable the website to be displayed correctly. They are not used to spread viruses or to open programs.

Integrating third-party services and content

Our range includes content, services, and services from other suppliers. For example, this might be videos, graphics, or images from other websites. In order for this data to be retrieved and displayed in the user’s browser, transmitting the IP address is absolutely necessary. The providers (hereinafter referred to as “third-party providers”) detect the IP address of the respective user.

Contact form

If you contact us via the online contact form or by email, we will save the information you provide, your IP address and the time it was sent. This allows us to answer your request and ask possible follow-up questions.

Google Analytics

This website uses the standard analysis tool “Google Analytics” of Google Inc. (short: “Google”). Google Analytics uses cookies (text files that are stored on the computer). The generated information about the use of the website is transmitted to an American server of Google and stored for further processing. With your privacy in mind, we have extended Google Analytics with the option “anonymizeIP” so that all data is collected anonymously. The default IP address provided by your browser will not be merged with other data provided by Google. In exceptional cases, the full IP address will be transmitted and truncated on a Google (US) server.

The data collected by Google Analytics is evaluated to generate reports on user activity and to optimize your user experience. In order to contradict the storage of the cookies, please make the appropriate setting in your browser. Please note that you can only use other areas of this website to a limited extent.

Job Applications

If you apply to Based Byte Private Limited, we process your personal data as a controller. Providing your personal data is necessary for an application to proceed. You are entitled to the data subject rights outlined in this document.

Lawfulness

We process your personal data to take steps prior to an employment at your request. Any additional processing beyond this application process is based on another, separately declared legal basis.

Application process

Our application process is mostly conducted by email and includes following steps:

  1. Letter of motivation
  2. Curriculum vitae
  3. Description of your qualification and education
  4. Attestation of your qualification and education

The extent of your application documents is determined by you. We will only collect data necessary to proceed with the application process.

If we invite you to an interview, we collect further personal data encompassing your personal interests and particulars of your professional aspirations and qualification.

Transfer of application data

We share your application data within our organisation with persons involved in the application process: human resources managers, subject matter experts and potential superiors.

Storage and record keeping

If you enter into an employment contract with us, we keep your application data until the conclusion of that contract’s retention periods.

If we do not close an employment contract, we keep your application data for twelve months. If you want to receive updates on open positions, you may grant us your separate, written consent to do so.

End-User License Agreement (EULA)

Abusive Content and User Conduct

The Company is committed to providing a safe and respectful environment for all users of the Service. By accessing or using the Service, you agree to adhere to the following guidelines regarding content and user conduct:

Prohibited Content

  • You shall not upload, post, transmit, or share any content that is abusive, defamatory, harassing, hateful, obscene, or offensive.
  • You shall not upload, post, transmit, or share any content that infringes upon the intellectual property rights or privacy rights of others.
  • You shall not upload, post, transmit, or share any content that contains viruses, malware, or any other harmful or disruptive elements.

Prohibited Conduct

  • You shall not engage in any form of harassment, bullying, or threatening behavior towards other users or individuals.
  • You shall not engage in any activity that violates applicable laws or regulations.
  • You shall not impersonate any person or entity, or falsely represent your affiliation with any person or entity.
  • You shall not attempt to gain unauthorized access to the Service, other users’ accounts, or any part of the Service’s systems or networks.

Reporting and Enforcement

  • If you encounter any abusive or offensive content or witness any user engaging in prohibited conduct, please report it to the Company immediately.
  • The Company reserves the right to investigate reports of abusive conduct or content and take appropriate actions, including but not limited to warning, suspension, or termination of user accounts.
  • The Company may remove or disable access to any content that violates this Agreement or is deemed harmful or inappropriate, at its sole discretion.

User Responsibility

You acknowledge that you are solely responsible for your conduct and the content you upload, post, transmit, or share on the Service. The Company does not endorse or assume any responsibility for the content or conduct of its users.

Compliance with Law

You shall comply with all applicable laws, regulations, and third-party rights while using the Service. Any illegal or unauthorized use of the Service is strictly prohibited.

Termination

The Company reserves the right to terminate or suspend your access to the Service at any time, without prior notice, for violation of this Agreement or any applicable laws or regulations.

By using the Service, you agree to abide by these guidelines and understand that failure to comply may result in the termination of your access to the Service and possible legal consequences.

Terms & Conditions for FitPair Challenges

Terms and Conditions for FitPair Challenges

Welcome to FitPair Challenges, a feature of FitPair app managed by Based Byte Pte Ltd. Before participating in any FitPair Challenges, please carefully read and understand the following terms and conditions. By registering/signing up for FitPair Challenges, you agree to be bound by these terms and conditions.

  1. Eligibility: You must be a registered user of FitPair and comply with the terms and conditions of FitPair to participate in FitPair Challenges.
  1. Nature of Challenges: FitPair Challenges are fitness challenges designed to promote physical activity and healthy competition among users. These challenges may involve various physical activities, exercises, or workouts.
  1. Assumption of Risk: By participating in FitPair Challenges, you acknowledge and understand that physical activity, exercises, and workouts carry inherent risks of injury. You voluntarily assume all risks associated with participation in FitPair Challenges, including but not limited to, the risk of injury or death.
  1. Safety Precautions: You agree to consult with a qualified medical professional before participating in any FitPair Challenges, especially if you have any pre-existing medical conditions or concerns. You further agree to use appropriate safety equipment and follow proper techniques and instructions when performing any physical activity or exercise.
  1. Release of Liability: You understand and agree that Based Byte Pte Ltd, its affiliates, partners, directors, officers, employees, agents, and representatives (collectively referred to as “FitPair”) shall not be liable for any injuries, damages, losses, or expenses incurred by you or any third party arising from or in connection with your participation in FitPair Challenges. You hereby release FitPair from any and all liability for such injuries, damages, losses, or expenses.
  1. Indemnification: You agree to indemnify, defend, and hold harmless FitPair from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including but not limited to attorney’s fees) arising from or in connection with your participation in FitPair Challenges.
  1. User Conduct: You agree to comply with all applicable laws, regulations, and FitPair’s policies while participating in FitPair Challenges. You further agree to conduct yourself in a safe and respectful manner, and not to engage in any conduct that could harm or interfere with the operation of FitPair or the safety of other users.
  1. Modification or Termination: FitPair reserves the right to modify, suspend, or terminate FitPair Challenges or your participation therein at any time and for any reason, without prior notice or liability.
  1. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Singapore.
  1. Contact Us: If you have any questions or concerns about these terms and conditions or FitPair Challenges, please contact us at help@fit-pair.com & support@basedbyte.com.

By registering/signing up for FitPair Challenges, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, you may not participate in FitPair Challenges.

Fitpair App Subscription Terms and Conditions

Fitpair App Subscription Terms and Conditions

By subscribing to Fitpair’s premium membership plan through the Apple App Store or Google Play Store, you agree to the following terms and conditions:

1. Subscription Plans and Pricing:
– Plan 1: Singapore Dollars $6.98 per month with a 2-week free trial period.
– Plan 2: Singapore Dollars $69.98 per year with a 1-month free trial period.

2. Free Trial Period:
– Both Plan 1 and Plan 2 offer a free trial period during which you can explore the premium features of Fitpair without being charged.

3. Subscription Renewal:
– Your subscription will automatically renew unless auto-renew is turned off at least 24 hours before the end of the current subscription period.
– Payment will be charged to your Apple App Store or Google Play Store account at the confirmation of purchase.

4. Cancellation:
– You can manage your subscription and turn off auto-renewal by going to your Account Settings after purchase.
– Cancelling your subscription must be done at least 24 hours before the end of the current period to avoid being charged for the next period.

5. No Refunds:
– Payments are non-refundable. Refunds will not be provided for any unused portion of the subscription period.

6. Changes to Subscription Plans:
– Fitpair reserves the right to modify, change, or discontinue any subscription plan or pricing at any time.

7. User Responsibility:
– It is your responsibility to ensure that you have an active subscription to access premium features.
– Fitpair is not responsible for any loss of data or access to premium features due to subscription lapses or cancellations.

8. Terms of Use and Privacy Policy:
– Your use of the Fitpair app and subscription is also governed by our Terms of Use and Privacy Policy. Please review these documents for further information.

9. Contact Information:
– For any questions or assistance regarding your subscription, please contact Fitpair support at help@fit-pair.com

By subscribing to Fitpair’s premium membership, you acknowledge that you have read, understood, and agree to abide by these terms and conditions. Fitpair reserves the right to amend or update these terms at any time without prior notice.

Referral Agreement

Referral Agreement

By participating in the FITPAIR Referral Program (“Program”), you agree with the terms and policies set forth in the agreement (“Agreement”) below.

Please read the entire Agreement. It is a legal agreement between you and FITPAIR. By submitting the online application, you are agreeing that you have read and understand the terms and policies of this Agreement, and that, if FITPAIR accepts your application, you agree to be legally responsible for each and every term and policy.

Your participation in the Program is solely for the purpose of legally advertising FITPAIR to receive compensation for referral.

This Agreement begins when FITPAIR accepts you into the Program and will end when your participation is terminated. Only member of the mobile application FITPAIR or website FITPAIR.com can participate in this Program.

FITPAIR may change the Program or this Agreement at any time without notice. If any change to the Program or the Agreement is unacceptable to you, your only choice is to terminate your participation. Your continuing participation in the Program will constitute your acceptance of any change.

You or FITPAIR may suspend or terminate your participation in the Program at any time for any reason. You are only eligible to earn compensation while you are participating in the Program in accordance with the terms of this Agreement.

Referral Arrangement. Upon the Effective Date of this Agreement, you may, from time to time, refer potential customers to the FITPAIR. The FITPAIR will pay you compensation for referring with a red mask while stocks last or with the value of point from the point system.

Compensation. The FITPAIR shall provide you as mentioned below for successful referral, where a successful referral is defined as a referral that becomes a successful registration of the FITPAIR. The FITPAIR shall pay you within thirty (30) days of a completed referral, where a completed referral will be the engagement of the new client/customer or definitive action that the referral will not become a new client/customer.

Refer 4 users/clients/customers = **1 Limited edition Red Mask

** While Stocks Last

Once the stock has run out, a point reward system will be in place where every 4 referal = 10gp points added to the referrers profile. Whereas if registration mask stock runs out, referral will receive 5gp points added to their profile upon a successful registration

RELATIONSHIP

This Agreement shall not be construed to create any employment relationship, agency relationship, or partnership between you and FITPAIR. You will provide services for FITPAIR as an independent contractor. You will have no authority to bind FITPAIR into any agreement, nor will you be considered an agent of FITPAIR in any respect.

FITPAIR will not be responsible for any taxes that you owe arising out of your relationship with FITPAIR as set forth in this Agreement. FITPAIR will not withhold any taxes from the compensation paid to you.

You shall include a disclosure statement within any and all pages or posts where you use affiliate links in an endorsement or review, and where it is not clear that the link is a paid advertisement. This disclosure statement should be clear and concise, stating that FITPAIR is compensating you for your review or endorsement.

WARRANTIES

FITPAIR makes no express or implied warranties or representations with respect to the Program.

FITPAIR makes no representation that the operation of the Program will be uninterrupted or error-free, and FITPAIR will not be liable for the consequences of any interruptions or errors.

You represent and warrant the following:

1) You have the legal authority to enter into this Agreement and to be bound to the terms and policies set forth in this Agreement.

2) You do not compete with FITPAIR. You are not an employee, agent, or partner with any person or company that competes with FITPAIR. You may be an affiliate with or an independent contractor to persons or companies that compete with FITPAIR.

3) You are not allowed to promote or advertise in any that puts FITPAIR in bad light, all advertisements must be approved by FITPAIR to ensure safe payouts.

INDEMNIFICATION

You will indemnify and hold harmless FITPAIR from any claim, damage, lawsuit, action, complaint, or other costs arising out of any breach of your warranties set forth above. You will also indemnify and hold harmless FITPAIR for any damage, loss, or other cost arising out of your use or misuse of the Assets.

CONFIDENTIALITY

Any information that you are exposed to by virtue of your relationship with FITPAIR under these terms and policies, which information is not available to the general public, shall be considered to be confidential company information. You may not disclose any confidential company information to any person or entity, except where compelled by law, unless you obtain prior written consent for such disclosure from FITPAIR.

LIABILITY

FITPAIR will not be liable for any loss of profits or costs, or for any direct, indirect, special, incidental, or consequential damages, including costs associated with the procurement of substitute goods or services (whether FITPAIR was or should have been aware or advised of the possibility of such damage), arising out of or associated with any loss, suspension, or interruption of service, termination of this Agreement, use or misuse of the Assets, or other performance of services under this Agreement.

TERM

The agreement can be canceled or terminated by us. We may terminate this agreement at any time, with or without cause, upon written notice. We will have no liability to you or any third party because of such termination.

Effect of Termination. Upon termination of these Terms for any reason, or cancellation or expiration of this agreement: (a) We will cease providing the Services; (b) you will not be entitled to any refunds or usage fees, or any other fees, pro-rata or otherwise; (c) any fees you owe to us will immediately become due and payable in full, and (d) we may delete your archived data within 30 days. All sections of the Terms that expressly provide for survival, or by their nature should survive, will survive termination of the Terms, including, without limitation, indemnification, warranty disclaimers, and limitations of liability.

Legal Fees. In the event of a dispute resulting in legal action, the successful Party will be entitled to its legal fees, including, but not limited to its attorneys’ fees.

Governing Law and Jurisdiction. The terms herein will be governed by and construed under the law of Singapore without giving effect to any principles of conflicts of law. The courts of Singapore shall have exclusive jurisdiction over any dispute arising from this agreement.

Refund Policy

Our Refund Policy forms part of and must be read in conjunction with, Mobile Application Terms and Conditions. We reserve the right to change this Refund Policy at any time.

REFUND POLICY

At fit-pair.com, membership cancellations received within 3 days of Renewal may be eligible to receive a full refund less the $50 admin fee.
Cancellations received after the stated deadline will not be eligible for a refund. Cancellations will be accepted via e-mail and must be received within the stated cancellation deadline for a refund.
Moreover, if we remove or suspend you for your breach of the Website/Mobile Application terms then you will not receive a refund for our service.
In a determination to accomplish user satisfaction, if there is an issue, you can contact us for a refund or any other issues through our email accounts@basedbyte.com.
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.

If for any reason, our customer support staff confirms a refund. Then, a refund will be made accordingly.

METHODS OF PAYMENT AND REFUND
We will refund your amount to the original payment method, once it has been processed.

REFUND CYCLE:

The complete refund process normally takes about 5-20 working days from the date of confirmation of the refund.

Privacy Policy

Last updated [March 24th, 2024]

Our Privacy Policy forms part of and must be read in conjunction with, website and Mobile Application Terms and Conditions. We reserve the right to change this Privacy Policy at any time.

We respect the privacy of our users and every person who visits our site www.fit-pair.com and Mobile Application “FITPAIR”. Here BASED BYTE PRIVATE LIMITED referred to as (“we”, “us”, or “our”), we are committed to protecting your personal information and your right to privacy under this Privacy policy. If you have any questions or concerns about our policy or our practices about your personal information, please contact us at manager@basedbyte.com.

When you visit our website www.fit-pair.com (“Site”) and Mobile Application (“FITPAIR”) and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have concerning it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.

This privacy policy applies to all information collected through our website and mobile application, and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Website and Mobile Application“).

ABOUT US

At FITPAIR, we offer you a meticulously designed online social media platform allowing anyone to find a fitness buddy near them.

We are located in Singapore.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

 

WHAT INFORMATION DO WE COLLECT?

The personal information you disclose to us

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services when participating in activities on the Website and Mobile Application or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Website and Mobile Application, the choices you make, and the features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, Vaccinated, Age, Height, Gym/Location List Dropdown, and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Website and Mobile Application. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and Mobile Application and other technical information. If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information, and IP address. This information is primarily needed to maintain the security and operation of our Website and Mobile Application, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

Information collected from other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties.

If you have chosen to subscribe to our newsletter, your first name, last name and e-mail address will be shared with our newsletter provider. This is to keep you updated with information and offers for marketing purposes.

HOW DO WE USE YOUR INFORMATION?

We use your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • Deliver targeted advertising to you for our Business Purposes and/or with your Consent. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness. [For more information, see our Cookie Policy.
  • Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Website and Mobile Application.
  • To protect our Website and Mobile Application for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Website and Mobile Application safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions, and policies for our business purposes and as legally required.
  • To respond to legal requests and prevent harm as legally required. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Website and Mobile Application, products, services, marketing, and your experience.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Website and Mobile Application. These companies may use information about your visits to our Website and Mobile Application and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you.
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
  • With your Consent. We may disclose your personal information for any other purpose with your consent.
  • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Website and Mobile Application) or otherwise interact with public areas of the Website and Mobile Application, such personal information may be viewed by all users and may be publicly distributed outside the Website and Mobile Application in perpetuity.

 

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Information collected from you may be stored and processed globally in various countries in which our Company or agents or contractors maintain facilities, and by accessing our sites and using our services, you consent to any such transfer of information outside of your country.

Such countries may have laws that are different, and potentially not as protective, as the laws of your own country. Whenever we share personal data originating in the European Economic Area we will rely on lawful measures to transfer that data, such as the Privacy Shield or the EU standard contractual clauses. If you reside in the EEA or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal data to the countries in which we operate. By providing your personal data, you consent to any transfer and processing in accordance with this Policy. We will not transfer your personal information to an overseas recipient.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

The Website and Mobile Application may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Website and Mobile Application. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Website and Mobile Application is at your own risk. You should only access the services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly solicit data from or market to children under 16 years of age. By using the Website and Mobile Application, you represent that you are at least 16 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website and Mobile Application. If we learn that personal information from users less than 16 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 16, please contact us at accounts@basedbyte.com.

WHAT ARE YOUR PRIVACY RIGHTS?

Personal Information

You may at any time review or change the information in your account or terminate your account by:

Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website and Mobile Application.

DO WE MAKE UPDATES TO THIS POLICY?

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, email us at manager@basedbyte.com or, you may fill the contact form available on the Website.

COOKIES POLICY
BY CONTINUING TO USE OUR SITE AND SERVICES, YOU ARE AGREEING TO THE USE OF COOKIES AND SIMILAR TECHNOLOGIES FOR THE PURPOSES WE DESCRIBE IN THIS COOKIES POLICY. IF YOU DO NOT ACCEPT THE USE OF COOKIES AND SIMILAR TECHNOLOGIES, DO NOT USE THIS SITE.

Cookies

A cookie is a small text file that a website and mobile application save on your computer or mobile device when you visit the site. In general, cookies have two main purposes: to improve your browsing experience by remembering your actions and preferences and to help us analyze our website and mobile application traffic.

What to do with Cookies?

We use cookies to help us analyze traffic to the Website and mobile application, to help us improve the website and mobile application performance and usability, and to make the Website and mobile application more secure. Third-party cookies help us use Google Analytics to count, track, and analyze visits to the Website and mobile application. This helps us understand how people are using our website and mobile applications and where we need to make improvements. These third-party cookies do not specifically identify you.

Types & Category of Cookies used

List the category of cookies used in https://www.fit-pair.com site and Mobile Application “GYMPAIR”. For example:
  1. Authentication:  If you sign in to https://www.fit-pair.com website and mobile application, cookies help us show users the right information and personalize the experience to the users.
  2. Security: We use cookies to enable and support our security features, and to help us detect malicious activity violations of our Terms and Conditions.
  3. Performance, Analytics, Research & Advertising: Cookies help us learn how well our site and web products perform in different locations. We also use these to understand, improve, and research products, features, and services, including when you access this site https://www.fit-pair.com and mobile application from other website and mobile applications, applications, or devices such as your work computer or your mobile device. We also use third-party cookies to improve and personalize our marketing messages/communications with you.
 

Control cookies

You are always free to delete cookies that are already on your computer or mobile device through your browser or mobile settings, and you can set most browsers or mobile settings to prevent them from being added to your computer/mobile devices. However, this may prevent you from using certain features on the Website and mobile application.
DISCLAIMER
This Disclaimer forms part of and must be read in conjunction with, website and Mobile application Terms and Conditions. We reserve the right to change this Disclaimer at any time.
 
The information contained in this Website and Mobile application is for general information purposes only. The information is provided by http://www.fit-pair.com (“website”) and FITPAIR (“Mobile Application”) referred to as (“Based Byte Private Limited” or “we”).
  1. No advice
    • This website/mobile application contains general information.
    • The information is not advice and should not be treated as such.
  2. No warranties
    • The information on this Website/Mobile Application or by our service is provided without any representations or warranties, express or implied.
    • Without limiting the scope of this section, we do not warrant or represent that the information by us:
  3. will be constantly available, or available at all; or
  4. is true, accurate, complete, current, or non-misleading.
  5. Other Conditions
  6.  We do advise you to seek medical advice before commencing our online program. Our information does not replace the medical advice received.
  7.   Our Services are not intended to replace the services offered to you by your medical provider. We, therefore, recommend that you keep your medical provider informed about the Services you are receiving from us. If you suspect that your child has a medical condition, please consult with a medical physician.
Exclusion of liability
You understand and agree that we (a) do not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties; and (b) shall not be responsible for any materials posted by us or any third party. You shall use your judgment, caution, and common sense in evaluating any prospective methods or offers and any information provided by us or any third party.
Further, we shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user through the use of the www.fit-pair.com Website and FITPAIR (“Mobile Application”) including loss of data or information or any kind of financial or physical loss or damage.
 
Medical Disclaimer

The calculators provided on our website are intended for informational purposes only and should not be considered as a substitute for professional medical advice, diagnosis, or treatment. The results obtained from these calculators are based on conventional formulas such as BMI (Body Mass Index) and macro calculations commonly used in the field.

It is important to note that these calculators are not intended to provide personalized medical recommendations or take into account individual health conditions, medications, allergies, or other factors that may influence an individual’s health or well-being. The information provided by these calculators should not be relied upon as a definitive measure of health or fitness.

We strongly encourage all users to consult with a qualified healthcare professional or medical practitioner before making any decisions or taking any actions based on the results obtained from these calculators. Each person’s health and nutritional needs are unique, and only a healthcare professional can provide an accurate assessment and tailored advice based on individual circumstances.

Furthermore, the information provided on our website is subject to change and may not always reflect the most up-to-date medical or scientific research. We make no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information provided.

By using our calculators and accessing the information on our website, you agree that you do so at your own risk. We shall not be held liable for any damages, losses, or injuries arising from the use of or reliance on the information provided by these calculators or our website.

If you have any specific medical concerns or questions, we strongly recommend that you seek the guidance of a qualified healthcare professional.

Third party apps/websites

Some features of our apps are inspired by following websites:

Although we borrowed ideas of these calculators from above mentioned websites but implementation, graphics and technology used are our own which may have differences from sources.

General:
The Website and Mobile application, its content, and service are provided on an “as is” and “as available” basis without any warranties of any kind, including that the Website and Mobile application will operate error-free or that the website and Mobile application, its servers, its content or its service is free of computer viruses or similar contamination or destructive features. Although FITPAIR seeks to maintain safe, secure, accurate, and well-functioning services, we cannot guarantee the continuous operation of or access to our services, and there may at times be inadvertent technical or factual errors or inaccuracies.
  1. No warranties:
    Based Byte Private Limited specifically (but without limitation) disclaims
    • Any implied warranties of merchantability, fitness for a particular purpose, quiet enjoyment, or non-infringement; and
    • Any warranties arising out of course-of-dealing, usage, or trade. You assume all risk for any/all damages that may result from your use of or access to the services. Based Byte Private Limited shall not be responsible for the loss of, damage to, or unavailability of any information you have made available through the services, and you are solely responsible for ensuring that you have backup copies of any information you have made available through the services.
  2. No guarantee of accuracy. Based Byte Private Limited does not guarantee the accuracy of and disclaims all liability for, any errors or other inaccuracies in the information, content, recommendations, and materials made available through the services.
  3. No warranties regarding third parties. Based Byte Private Limited makes no representations, warranties, or guarantees, express or implied, regarding any third-party service or advice provided by a third party. Every effort is made to keep the website and Mobile application up and running smoothly. However,  Based Byte Private Limited takes no responsibility for, and will not be liable for, the website and Mobile application being temporarily unavailable due to technical issues beyond our control.
 
If you require any more information or have any questions about our site’s disclaimer, please feel free to contact us by email at admin@basedbyte.com.
MEET UP SAFETY GUIDELINES

Meet up Safety Guidelines

While using the FitPair application, it’s important to prioritize your safety when interacting with unfamiliar individuals. Meeting new people can be thrilling, but exercising caution is crucial. Whether you’re exchanging initial messages or planning to meet in person, rely on your instincts and exercise sound judgment. While you cannot influence the behavior of others, you can take proactive steps to ensure your safety.

 

Online Safety

  • Please refrain from sending money or sharing any financial information. It is important to be cautious, even if someone claims it is an emergency. Sending money via wire transfer is akin to sending cash, as it is extremely difficult to reverse the transaction or trace the funds. Avoid disclosing any information that could be used to access your financial accounts. If another user requests money from you, please report it to us promptly. For guidance on avoiding romance scams, refer to the advice provided by the U.S Federal Trade Commission on the FTC website.
  • Maintain Communication Within the FitPair Platform. It is advisable to conduct your conversations exclusively on the FitPair platform during the initial stages of getting to know someone. This practice ensures that your exchanges are subject to our Safe Message Filters. It’s worth noting that individuals with malicious intentions frequently attempt to divert conversations to external channels such as text, messaging apps, email, or phone right from the start. By staying within the platform, you enhance your safety and security.
  • Exercise Caution Regarding Long Distance and International Relationships. It’s important to remain vigilant when encountering individuals who claim to be from your country but find themselves in a different location, particularly if they solicit financial assistance to return home. Exercise caution when engaging with individuals who refuse to meet in person or communicate through phone/video calls, as they may not genuinely represent themselves. If someone evades your questions or aggressively pursues a serious relationship without taking the time to meet or understand you, it should raise concerns and be considered a warning sign.
  • Report Any Suspicious or Offensive Behaviour. We value your vigilance in identifying instances where someone has crossed the line, and we encourage you to inform us promptly. If you encounter any user who violates our terms, please take the necessary action by blocking and reporting them. Here are a few examples of behaviours that constitute violations:
    • Requests for money or donations
    • Underage users
    • Harassment, threats, and offensive messages
    • Inappropriate or harmful behavior during or after meeting in person
    • Fraudulent profiles
    • Spam or solicitation, including links to commercial websites or attempts to sell products or services

    You can report any concerns about suspicious behaviour from any profile page or messaging window here

  • Safeguard Your Account. It is essential to choose a robust password and exercise caution when accessing your account from a public or shared computer. Remember that FitPair will never request your username and password information via email. If you happen to receive an email asking for your account details, please report it immediately. Prioritizing the protection of your account is of utmost importance.

 

Meeting in Person

  • Exercise Patience

Allocate sufficient time to acquaint yourself with the other person before making arrangements to meet or engage in off-platform communication. Don’t hesitate to pose inquiries to identify any potential warning signs or personal incompatibilities. Prioritize a phone or video call as an effective means of screening before meeting in person. Remember, it’s essential to proceed at a comfortable pace and ensure your safety and compatibility.

  • Arrange Meetings in Public and Remain in Public

For initial encounters, select well-populated and public venues—avoid meeting at personal residences, your date’s home, or any other private locations. If your date insists on going to a private venue, it is advisable to conclude the date promptly. Prioritizing public settings helps ensure your safety and promotes a more secure environment for both parties involved.

  • Inform Your Plans to Friends and Family

It is crucial to share your plans with a trusted friend or family member, including details about when and where you intend to go. Keep your cell phone charged and accessible throughout the duration of your outing. This ensures that you have a reliable means of communication readily available at all times.

  • Maintain Control over Your Transportation

It is important to have autonomy over your transportation arrangements when attending a date, allowing you the freedom to depart whenever you wish. If you choose to drive yourself, it is advisable to have a contingency plan in place, such as a ride-share app or a reliable friend who can provide you with a ride if needed. By being proactive and prepared, you can ensure that you have options available for safe and convenient transportation.

  • Understand Your Boundaries

Take into consideration how drugs or alcohol specifically affect you, as they can potentially impair your judgment and alertness. If your date attempts to coerce you into consuming drugs or consuming more alcohol than you are comfortable with, it is essential to stand your ground and conclude the date. Prioritizing your personal limits is key in maintaining your well-being and ensuring a safe and comfortable experience.

  • Never Leave Drinks or Personal Items Unattended

Remain vigilant regarding the origin and whereabouts of your drink at all times. Only accept beverages that are poured or served directly by a bartender or server. It’s important to be aware that substances used to facilitate sexual assault can be undetectable as they lack odor, color, and taste. Additionally, ensure that your phone, purse, wallet, and any items containing personal information are kept on your person at all times. By taking these precautions, you enhance your personal safety and minimize the risk of unauthorized access to your belongings.

  • Trust Your Instincts and Depart if Uncomfortable

It is completely acceptable, and even encouraged, to conclude the date early if you are experiencing discomfort. Your well-being takes precedence. If your instincts signal that something is amiss or you feel unsafe, do not hesitate to seek assistance from the bartender or server. They are there to help ensure a safe environment and can provide support if needed.

  • LGBTQ+ Travel

Traveling with Caution

We acknowledge and uphold the significance of inclusivity for all gender identities and sexual orientations. However, it is important to acknowledge the reality that potential risks exist in every corner of the world, and certain countries may have laws that specifically target LGBTQ+ individuals.

Exercise Increased Caution while Connecting with Others in these Countries. It is crucial to exercise heightened caution when choosing to connect with new individuals in these countries, as some law enforcement agencies have been known to utilize dating apps as potential means for entrapment. Additionally, it is important to note that certain countries have recently enacted laws that criminalize communications between individuals on same-sex dating applications or websites, with further penalties imposed if these communications result in sexual encounters.

Visit ILGA World to see the latest sexual orientation laws by country, and consider donating to support their research.

Source: ILGA World, Updated March 2019

 

Sexual Health & Consent

  • Protect Yourself

When used correctly and consistently, condoms can significantly reduce the risk of contracting and passing on STI’s like HIV. But, be aware of STIs like herpes or HPV that can be passed on through skin-to-skin contact. The risk of contracting some STIs can be reduced through vaccination.

  • Know Your Status

Not all STIs show symptoms, and you don’t want to be in the dark about your status. Stay on top of your health and prevent the spread of STIs by getting tested regularly. Here’s where you can find a clinic near you (US only).

  • Talk About It

Communication is everything: Before you get physically intimate with a partner, talk about sexual health and STI testing. And be aware — in some places, it’s actually a crime to knowingly pass on an STI. Need help starting the conversation? Here are some tips.

  • Consent

All sexual activity must start with consent and should include ongoing check-ins with your partner. Verbal communication can help you and your partner ensure that you respect each other’s boundaries. Consent can be withdrawn at any time, and sex is never owed to anyone. Do not proceed if your partner seems uncomfortable or unsure, or if your partner is unable to consent due to the effects of drugs or alcohol. Read more about it here.

Resources for Help, Support, or Advice

full GLOBAL list of international help centers and organizations for victims all over the world : https://www.mysticmag.com/psychic-reading/domestic-violence-resource-guide/

Remember — even if you follow these tips, no method of risk reduction is perfect. If you have a negative experience, please know that it is not your fault and help is available. Report any incidents FitPair, and consider reaching out to one of the resources below. If you feel you are in immediate danger or need emergency assistance, call 911 (U.S. or Canada) or your local law enforcement agency.

RAINN’s National Sexual Assault Hotline
1-800-656-HOPE (4673) | online.rainn.org | www.rainn.org

Planned Parenthood
1-800-230-7526 | www.plannedparenthood.org

National Domestic Violence Hotline
1-800-799-SAFE (7233) or 1-800-787-3224 | www.thehotline.org

National Human Trafficking Hotline
1-888-373-7888 or text 233733 | www.humantraffickinghotline.org

National Sexual Violence Resource Center
1-877-739-3895 | www.nsvrc.org

National Center for Missing & Exploited Children
1-800-THE-LOST (843-5678) | www.cybertipline.com

Cyber Civil Rights Initiative
1-844-878-2274 | www.cybercivilrights.org

VictimConnect – Crime Victim Resource Center
1-855-4VICTIM (855-484-2846) | www.victimconnect.org

FBI Internet Crime Complaint Center
www.ic3.gov

LGBT National Help Center
1-888-843-4564 | www.glbtnationalhelpcenter.org

Trans Lifeline
1-877-565-8860 (US) or 1-877-330-6366 (CA) | www.translifeline.org

If you are outside the US:

  • Click here for additional resources in many of the countries where we operate.
  • Click here for information regarding international sexual orientation laws from the International Lesbian, Gay, Bisexual, Trans and Intersex Association (ILGA).
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